Sell extra services to your guests, without the sales pitch

Revenue you're missing out on today

Many guests would gladly pay for breakfast, a transfer or a late check-out, but nobody offers it to them at the right moment, or handling the request across messages and phone calls is too much hassle. With Guest in touch your services are always on display and every request arrives already organised.

How it works

• Your property's services come from your PMS, priced per stay, per night, per person or per item
• The guest sees them on their stay page, translated into their language
• They choose quantities and notes (for example "gluten-free for one person") and see the estimated total
• The request appears in the chat as a card: you confirm or decline with one click
• The guest receives your answer in their language, including as a notification on their phone

Offer them yourself, at the right moment

You can also offer a service directly from the chat, for example a transfer to someone arriving by plane or breakfast to someone booking a weekend. With AI replies and ready-made messages, offering extras becomes a habit that costs you no time.

Know how much you sell

In the Extras section you see all requests, the confirmation rate and total sales by period. You can tell which services work and which are worth offering more often.

Frequently asked questions