During the stay
Wi-Fi password
Whenever the guest asks for the Wi-Fi, even more than once during the stay.
Fields in curly braces, like {name} or {arrival}, are filled in automatically by Guest in touch with the booking details. Fields in square brackets, like [Wi-Fi password], you write once yourself.
Friendly
Here you go, {name}! 📶
Network: [network name]
Password: [Wi-Fi password]
If it won't connect, try turning the router off and on again: it's [where the router is]. If it still doesn't work, message us!
Formal
Dear {name},
please find the Wi-Fi details below:
Network: [network name]
Password: [Wi-Fi password]
In case of connection issues, you can restart the router, which is located [where the router is], or contact us.
Kind regards
Tips
- Write the password exactly as it should be typed: capitals, numbers, no extra spaces.
- Say where the router is: that alone solves half the problems.
- Put the network name and password on a sign in the house too: fewer messages for everyone.
With Guest in touch
It's one of the questions the AI can answer on its own, if you allow it: it knows the Wi-Fi from the property profile and replies in the guest's language, even at night.
Answer your guests better, starting tomorrow.
Tell us how many properties you manage and which channels you use: we'll activate your free trial and show you Guest in touch on your own data.
Request the free trial