During the stay
House rules
Together with the welcome message, or right after, once the guest is in.
Fields in curly braces, like {name} or {arrival}, are filled in automatically by Guest in touch with the booking details. Fields in square brackets, like [Wi-Fi password], you write once yourself.
Friendly
Hi {name}, a few small rules so everyone has a great time at {property} 🙏
🤫 Quiet hours from [time] to [time], out of respect for the neighbors
🚭 No smoking indoors
🐾 [pet rule]
👥 [visitor rule]
Thanks for your help, and enjoy your stay!
Formal
Dear {name},
please find below the house rules of {property}:
- quiet hours from [time] to [time];
- no smoking indoors;
- [pet rule];
- [visitor rule].
Thank you for your cooperation.
Kind regards, {host}
Tips
- Explain the reason when there is one, for example "out of respect for the neighbors": rules with a reason get followed more.
- No more than five rules: the ones that really matter.
- They should match your Airbnb and Booking.com listings, so you have a reference if problems come up.
With Guest in touch
The house rules come from the property profile: the AI knows them and uses them to reply when a guest asks, for example, whether they can smoke on the terrace.
More templates
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