Departure and after
Check-out reminder
The evening before departure, around 6-7 pm.
Fields in curly braces, like {name} or {arrival}, are filled in automatically by Guest in touch with the booking details. Fields in square brackets, like [Wi-Fi password], you write once yourself.
Friendly
Hi {name}, tomorrow's departure day 😢 Check-out is by {checkout_time}. Before you leave:
🔑 [where to leave the keys]
🗑️ [what to do with the trash]
💡 Turn off the lights and air conditioning
If you'd like to leave later, just ask: we'll see if it's possible!
Formal
Dear {name},
this is a reminder that check-out from {property} is tomorrow, {departure}, by {checkout_time}.
We kindly ask you to:
- [where to leave the keys];
- [what to do with the trash];
- turn off the lights and air conditioning.
Thank you for staying with us.
Kind regards, {host}
Tips
- A few points, only the necessary ones: this isn't the time for a cleaning checklist.
- Offer a late check-out if you can: it's a little extra income and a happy guest.
- If there's a balance to pay, mention it here, not at the last minute.
With Guest in touch
The check-out time comes from the property profile and the date from the booking: the message fills itself in for every guest.
Answer your guests better, starting tomorrow.
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